Symptoms or Error
- Citrix Installation Manager Installation Failed 1603 Mac
- Citrix Installation Manager Installation Failed 1603 Software
- Citrix Installation Error 1603
- Citrix Installation Manager Installation Failed 1603 Windows 10
- Citrix Installation Manager Installation Failed 1603 Windows 7
Oct 27, 2019 Although Citrix has severely improved the installation process by creating the Citrix Server Role manager who deals with the installations, and the clear separation of the-installation-of-the-product and the-configuration-of-the-product, Citrix has some improvements to make. Installation of MSI File 'IcaTSx64.msi' failed with code 'InstallFailure' (1603).
- VDA installation fails with error 'Installation of the VDA Monitor Plug-in failed with error code 1603.'
Symptoms or Error Installation of VDA fails with below error, Installation of the Director VDA Plug-in failed with error code 1603, failing action was 'RegisterComServer' on operation 'C:WindowsMicrosoft.NETFramework64v4.0.30319regasm.exe /silent /tlb DirectorComServer.exe'.
Sep 03, 2015 Yesterday I tried installing the Citrix Receiver on a Windows 10 PC and it just wouldn’t install. Initially I thought I had a corrupted install file but that wasn’t the problem. After a number of attempts I managed to install it and decided to document it in case it happens again. Installation of MSI File ‘IcaWSx64.msi’ failed with code ‘InstallFailure’ (1603). I recently got this message when upgrading the VDA within a Citrix Platform Layer (Citrix App Layering). In this example, access to read the LoggedEvents registry key was denied. You can choose daily, weekly, monthly, at startup, or any other time you want.
- In XenDesktop Installation.log saved at C:Users<Install User>AppDataLocalTempCitrixXenDesktop Installer, the below failure was seen.
20:21:46.5890 : XenDesktopSetup:Process completed with error code 0x00000643
20:21:46.5900 $ERR$ : XenDesktopSetup:Installation of MSI File 'VdaMonitorPlugin_x64.Msi' failed with code 'InstallFailure' (1603).
20:21:46.5920 $ERR$ : XenDesktopSetup:InstallComponent: Failed to install component 'VDA Monitor Plug-in'. Installation of MSI File 'VdaMonitorPlugin_x64.Msi' failed with code 'InstallFailure' (1603).
- Enabled MSI verbose logging (https://docs.microsoft.com/en-us/troubleshoot/windows-client/application-management/enable-windows-installer-logging ) and collect Process Monitor logs while capturing the installation failure
In MSI logs created for VdaMonitorPlugin_x64 the below error got logged:
MSI (s) (28:E4) [20:21:46:564]: Note: 1: 1708
MSI (s) (28:E4) [20:21:46:564]: Product: Citrix Monitor Service VDA Plugin -- Installation failed.
![1603 1603](/uploads/1/1/8/5/118559972/484016698.png)
Citrix Installation Manager Installation Failed 1603 Mac
MSI (s) (28:E4) [20:21:46:223]: Product: Citrix Monitor Service VDA Plugin -- Error 1920. Service 'Citrix Desktop Service' (BrokerAgent) failed to start. Verify that you have sufficient privileges to start system services
- As per procmon logs we saw ACCESS DENIED for BrokerAgent.exe (which runs under NT AUTHORITYNETWORK SERVICE) on file
00:51:15.7172558 BrokerAgent.exe 13728 CreateFile C:WindowsMicrosoft.NETFramework64v4.0.30319Configmachine.config ACCESS DENIED Desired Access: Generic Read, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Open No Recall, Attributes: n/a, ShareMode: Read, AllocationSize: n/a NT AUTHORITYNETWORK SERVICE 0
Solution
The issue was resolved after assigning default permissions to below accounts on on C:WindowsMicrosoft.NETFramework64v4.0.30319Configmachine.config.
Users
All Application Packages
All Restricted Application Packages
Users
All Application Packages
All Restricted Application Packages
Problem Cause
On comparing the permissions from the working and non-working machines it was found that the default permissions for the below accounts were missing on C:WindowsMicrosoft.NETFramework64v4.0.30319Configmachine.config
Users
All Application Packages
All Restricted Application Packages
Users
All Application Packages
All Restricted Application Packages
- VDA installation fails with error “Installation of the VDA Monitor Plug-in failed with error code 1603.”
- In XenDesktop Installation.log saved at C:Users<Install User>AppDataLocalTempCitrixXenDesktop Installer, the below failure was seen.
20:21:46.5890 : XenDesktopSetup:Process completed with error code 0x00000643
20:21:46.5900 $ERR$ : XenDesktopSetup:Installation of MSI File ‘VdaMonitorPlugin_x64.Msi’ failed with code ‘InstallFailure’ (1603).
20:21:46.5920 $ERR$ : XenDesktopSetup:InstallComponent: Failed to install component ‘VDA Monitor Plug-in’. Installation of MSI File ‘VdaMonitorPlugin_x64.Msi’ failed with code ‘InstallFailure’ (1603).
20:21:46.5900 $ERR$ : XenDesktopSetup:Installation of MSI File ‘VdaMonitorPlugin_x64.Msi’ failed with code ‘InstallFailure’ (1603).
20:21:46.5920 $ERR$ : XenDesktopSetup:InstallComponent: Failed to install component ‘VDA Monitor Plug-in’. Installation of MSI File ‘VdaMonitorPlugin_x64.Msi’ failed with code ‘InstallFailure’ (1603).
- Enabled MSI verbose logging (https://docs.microsoft.com/en-us/troubleshoot/windows-client/application-management/enable-windows-installer-logging ) and collect Process Monitor logs while capturing the installation failure
Citrix Installation Manager Installation Failed 1603 Software
In MSI logs created for VdaMonitorPlugin_x64 the below error got logged:
MSI (s) (28:E4) [20:21:46:564]: Note: 1: 1708
MSI (s) (28:E4) [20:21:46:564]: Product: Citrix Monitor Service VDA Plugin — Installation failed.
MSI (s) (28:E4) [20:21:46:564]: Product: Citrix Monitor Service VDA Plugin — Installation failed.
MSI (s) (28:E4) [20:21:46:223]: Product: Citrix Monitor Service VDA Plugin -- Error 1920. Service ‘Citrix Desktop Service’ (BrokerAgent) failed to start. Verify that you have sufficient privileges to start system services
- As per procmon logs we saw ACCESS DENIED for BrokerAgent.exe (which runs under NT AUTHORITYNETWORK SERVICE) on file
Citrix Installation Error 1603
C:WindowsMicrosoft.NETFramework64v4.0.30319Configmachine.config.
Citrix Installation Manager Installation Failed 1603 Windows 10
00:51:15.7172558 BrokerAgent.exe 13728 CreateFile C:WindowsMicrosoft.NETFramework64v4.0.30319Configmachine.config ACCESS DENIED Desired Access: Generic Read, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Open No Recall, Attributes: n/a, ShareMode: Read, AllocationSize: n/a NT AUTHORITYNETWORK SERVICE 0